At Ideal Home Health, we are committed to protecting your privacy and safeguarding your personal information.
Information We Collect
We may collect personal information including:
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Name
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Phone number
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Email address
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Mailing address
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Healthcare-related information necessary to provide services
How We Use Your Information
This information is used solely for the following purposes:
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Responding to your inquiries
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Providing customer support
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Sending service-related updates and notifications
We will not use your SMS data for any other purpose without your consent.
🔐 Privacy Policy
📱 SMS Terms & Conditions
By opting into SMS communications from Ideal Home Health, you agree to receive text messages related to:
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Appointment reminders
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Healthcare coordination
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Account notifications
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Customer care communications
1. Consent for SMS Communication
Phone numbers collected during the SMS consent process will not be shared with third parties for marketing purposes. Your information is used strictly for communication related to our services.
2. Types of SMS Communications
By providing your phone number, you consent to receive SMS text messages from Ideal Home Health regarding:
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Patient care coordination
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Appointment reminders
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Visit updates
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Billing notifications
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Administrative communications
Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying STOP.
For assistance, reply HELP.
3. Message Frequency
Message frequency may vary depending on your interaction with our services
4. Message and Data Rates
Standard message and data rates may apply depending on your mobile carrier and plan.
5. Opt-In Method (Verbal Consent)
Ideal Home Health obtains consent verbally. Customers are asked:
“Do you agree to receive customer care text messages from Ideal Home Health? Reply STOP to opt out; Reply HELP for support; Message and data rates may apply; Messaging frequency may vary.”
This ensures compliance and that customers are fully aware and agree to receive SMS communications.
6. Opt-Out Instructions
You may opt out at any time by replying:
👉 STOP
You may also contact us directly at:
📞 702-863-8502
7. Help
If you need assistance:
👉 Reply HELP
or contact us at:
📞 702-863-8502
8. Additional Options
If you do not wish to receive SMS messages, simply decline when asked for consent.
9. Standard Messaging Disclosures
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Message and data rates may apply
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You can opt out at any time by texting STOP
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For assistance, text HELP
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Message frequency may vary
Contact Information
Ideal Home Health INC.
6849 West Charleston Blvd, Unit B
Las Vegas, NV 89117
📞 Phone: 702-863-8502
📠 Fax: 818-806-3400
📧 info@idealhomehealthnv.com
Protection of SMS Data
Ideal Home Health employs industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. We are committed to maintaining the confidentiality and integrity of your communications.
Disclosure of SMS Data
Ideal Home Health does not disclose SMS contact or content data to third parties unless:
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Required by law
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Necessary to protect the rights, property, or safety of Ideal Home Health, its users, or others
Your Rights
You have the right to:
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Access your personal data
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Request correction of your data
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Request deletion of your data (except where retention is required by law)
To exercise your rights, please contact us directly.
Retention Policy
We will retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.
For tax and regulatory purposes, we may retain customer-related data for up to six (6) years after services have ended.
In certain cases, we may anonymize personal data for research or statistical purposes, in which case it may be retained indefinitely.
Changes to This Privacy Policy
Ideal Home Health reserves the right to update or modify this Privacy Policy at any time. Changes will become effective immediately upon posting to this page. We encourage users to review this policy periodically.
Sharing of Information
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No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
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Information may be shared with subcontractors providing support services (such as customer service) strictly for business operations.
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All other use cases exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Privacy Notice:
Ideal Home Health respects your privacy. We do not sell or share your personal or SMS data. Information collected is used only for customer care and service-related communication. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.
Data Security
We implement administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, or misuse.